RJRI - A CASA DAS COMUNICAÇÕES, LDA. (hereinafter "Responsável pelo Tratamento"), with registered address at Rua Dr. Eduardo Burnay, 71, 2655-368 Ericeira, and NIPC 515734403 is the owner of the domain ericeiramarket.pt where its WEBSITE is hosted.

THE DATA CONTROLLER IS COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF ITS CUSTOMERS AND WEBSITE USERS AND HAS THEREFORE DEVELOPED AND ADOPTED THIS POLICY AND THE PRACTICES DESCRIBED HEREIN. THIS PRIVACY POLICY EXPLAINS HOW YOUR PERSONAL DATA IS COLLECTED AND TREATED, SO WE ADVISE YOU TO READ IT TO KNOW THE CONDITIONS UNDER WHICH YOUR PERSONAL DATA IS COLLECTED AND USED.

Contact request form

  1. RJRI - A CASA DAS COMUNICAÇÕES, LDA., with NIPC/NIF 515734403 and head office at Rua Dr. Eduardo Burnay, 71, 2655-368 Ericeira, is the owner of the directory and the entity responsible for the processing of personal data and compliance with the applicable legislation on this matter.
  2. The personal data collected will only be used to respond to your contact request after we have obtained your prior and express consent to do so.
  3. The personal data "name" and "e-mail" are obligatory for us to be able to answer your contact request by e-mail, so without these data we will not be able to carry out your request or answer your question.
  4. The data in question will not be used for any other purpose without your prior consent and will be kept by the controller for 2 years.
  5. The controller may also use the data collected to keep a record of your contact details, after obtaining your prior consent to this effect, and these will be kept for a period of 3 years.
  6. We remind you that you may withdraw this consent at any time.
  7. The controller may communicate personal data to its service provider(s) to fulfil the purpose described, or, to companies belonging to the business group to which the controller belongs.
  8. When you send us your personal data, it will be protected by security protocols suitable for internet communications and will be stored on a secure server with restricted access.
  9. You can exercise your rights under the law (access, rectification, erasure, limitation, opposition, portability) by writing to the following e-mail: [email protected]without prejudice to the right to lodge a complaint with the competent supervisory authority (cnpd.pt).

Find out more about how your data will be handled by emailing [email protected].

1.          WHAT IS THIS POLICY ABOUT?

  • This Privacy Policy explains how we collect and process personal data that is necessary for the provision of services that are available through the WEBSITE, describing the practices adopted for this purpose.

2.          WHAT IS PERSONAL DATA?

  • Personal data is all information relating to a person and which identifies him or makes him identifiable, whatever the nature and medium of the information, including sound and image of the person.
  • Examples of personal data we collect are name, e-mail address, IP address and cookies.
  • An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or other factors specific to his or her physical, physiological, mental, economic, cultural or social identity.

3.          HOW WILL WE USE YOUR PERSONAL DATA?

The Controller will use the personal data you provide to us for the following purposes:

  • To analyse and respond to your messages, customer support and enquiries;
  • To keep a record of your contact details;
  • For WEBSITE management operations;
  • For commercial purposes, such as data analysis, audits;
  • For fraud prevention and information systems security;
  • For the adaptation, improvement and modification of services, namely by identifying usage trends, or, to determine the effectiveness of promotional campaigns;
  • For the expansion of the Handler's business activities.
  • These personal data processing operations are an essential tool for your satisfaction and for the activity of the Controller and are carried out in accordance with applicable legislation and best practices.
  • Your personal data will not be reused for other purposes that are not previously identified or that have no connection with those purposes for which they were initially collected.

4.          WHAT ARE THE GROUNDS FOR PROCESSING THE PERSONAL DATA WE COLLECT?

  • The personal data that the Controller processes have specific grounds, depending on the purposes for which they are intended.

In the following table you can see which are the foundations according to the purposes identified above:

  • To analyse and respond to your messages, customer support and enquiries -
  • To keep a record of your contact details.
  • For WEBSITE management operations
  • For commercial purposes, such as data analysis, audits.
  • For fraud prevention and information systems security.
  • For the adaptation, improvement and modification of services, namely by identifying usage trends, or, to determine the effectiveness of promotional campaigns.
  • For the expansion of the Handler's business activities.
To analyse and respond to your messages, customer support and enquiries Consent for that specific purpose
To keep a record of your contact details Consent for that specific purpose
For WEBSITE management operations consent to that specific purpose (cookies); legitimate interests pursued by the Controller
For business purposes, such as data analysis, audits consent to that specific purpose (cookies); legitimate interests pursued by the Controller
For fraud prevention and information systems security. Legitimate interests pursued by the Controller
For the adaptation, improvement and modification of services, namely by identifying usage trends, or, to determine the effectiveness of promotional campaigns. Consent for that specific purpose (cookies);Legitimate interests pursued by the Controller.
For the expansion of the Handler's business activities. Legitimate interests pursued by the Controller

 

5.          WHAT PERSONAL DATA DO WE COLLECT?

  • The personal data that the Controller collects and processes are only those necessary and appropriate for the purposes indicated above.
  • The Controller will collect and process the following personal data:

To analyse and respond to your messages, customer support and information requests - Name and email For keeping a record of your contact details - Name and email For WEBSITE management operations - Cookie data For commercial purposes, such as data analysis, audits - Cookie data For fraud prevention and information systems security - IP address; Cookie data For adapting, improving and modifying services, in particular by identifying usage trends, or, to determine the effectiveness of promotional campaigns - Cookie data. For the expansion of the Handler's business activities - Name and email address

 

6.          HOW DO WE COLLECT YOUR PERSONAL DATA?

We will collect your personal data through the forms on the WEBSITE, but also through the WEBSITE and the communication it makes with your equipment and messages from e-mail you send us. Your personal data is collected through your equipment as follows:

  • Through your browser;
  • Through cookies;
  • Through pixel tags and other similar technologies;
  • IP address;
  • Through your User details.
  • The Controller undertakes to process your data in accordance with the law and in a legitimate manner.
  • The Controller will not sell, rent or share your personal data with third parties except in cases clearly identified in this Privacy Policy (see Point 17 to understand how).
  • The Controller's services are not directed to minors and no personal data of minors is intentionally processed.

7.          WHAT ARE COOKIES?

  • Cookies are small information files that help identify your browser and may store information such as user settings and preferences.
  • The Handler will store cookies on your device to personalise and make browsing as easy as possible, but also, for troubleshooting, statistics, quality assurance, and to monitor system security.
  • With the exception of cookies specifically necessary for the performance of the website, the storage of other cookies will always depend on the User's acceptance and consent, and this consent may be withdrawn at any time through specific browser tools.

8.          HOW DO WE USE COOKIES?

We use cookies to display your preferences, for example:

  • The cookies allow us to know if you have agreed (or not) to the use of cookies on the WEBSITE;
  • The cookies allow us to identify you as a repeat user;
  • The cookies allow us to retrieve your personalised preferences as you browse;
  • At the point 11 you will find a description of the cookies used.

 

9.          WHAT THE COOKIES?

  • The Handler will store cookies on your device to personalise and make browsing as easy as possible, but also, for troubleshooting, statistics, quality assurance, and to monitor system security.
  • You may at any time delete or block these cookiesIf you do so, some features of this WEBSITE may not function as intended.
  • The cookies are not used for any purposes other than those described herein.

10.     TYPES OF COOKIES.

The use of cookies can be divided into the following categories:

  • Cookies Strictly Necessary: are cookies which are essential for the provision of the WEBSITE and for all the services requested, but do not perform any additional or secondary functions.
  • Cookies Performance: are those cookies which provide statistical information on the use of the WEBSITE, that is, the analysis of the web.
  • Cookies Segmentation/Advertising: are cookies used to create profiles or personalise content.

11.          COOKIES WE USE.

Strictly Necessary Cookies

Source: Own (.grupodascasas.pt) Name: __cfduid Description: Cookie associated with websites that use CloudFare, to speed up their loading time. The cookie is used to replace security restrictions based on the IP address from which the user originates. Duration: 1 year

12.          CONTROL AND MANAGEMENT OF COOKIES.

13.          WHAT ARE PIXEL TAGS AND OTHER SIMILAR TECHNOLOGIES?

  • The pixel tags (also known as web beacons e clear GIFs) may be used in connection with some Services to, for example, track the actions of Service users (including email recipients), measure the success of our marketing campaigns and compile statistics on Service usage and response rates.

14.          HOW DO WE PROTECT YOUR PERSONAL DATA?

  • Your personal data is kept secure through the adoption of various security measures, of a technical and organisational nature, which guarantee that only those Employees who are required to access it have access to the personal data, in accordance with the rules created for this purpose.
  • To protect your personal data we only use data centre providers who provide us with adequate and documented security measures, in particular, guarantees that your personal data is stored on servers that are kept in controlled environments with limited access.
  • Likewise, when you browse the WEBSITE, we protect your data with encryption, such as Transport Layer Security (TLS, a security protocol that protects internet telecommunications).
  • Although we take the care and precautions we believe appropriate to protect the personal data you provide and collect from us, you should be aware that no security system is impenetrable.

15.          HOW LONG DO WE KEEP YOUR PERSONAL DATA?

Your personal data will be kept for as long as necessary for the purposes for which they are intended, as listed in this Privacy Policy. Thus:

  • To analyse and respond to your messages, customer support and enquiries: 2 years.
  • To keep a record of your contact details: 3 years.
  • For WEBSITE management operations: 2 years.
  • For commercial purposes, such as data analysis, audits: 2 years.
  • For fraud prevention and information systems security: 2 years.
  • For the adaptation, improvement and modification of services, in particular by identifying usage trends, or to determine the effectiveness of promotional campaigns:3 year
  • Where a specific or mandatory period is provided for by law, the data will be kept for that period. In all other cases, personal data will be kept for a maximum of the times indicated above, periods that the Person Responsible for Treatment understands as sufficient to fulfil the purposes.
  • At the end of the retention period, all personal data collected will be deleted.

16.          HOW YOU CAN EXERCISE YOUR RIGHTS:

Before we explain how you can exercise your rights, you should know what they are. The law gives you the right to ask us to exercise the following rights:

  • Accessright to obtain confirmation as to whether or not personal data concerning him are being processed and, if so, the right to access his personal data;
  • RectificationYou have the right to obtain the rectification of inaccurate personal data concerning you and to have incomplete personal data completed;
  • ErasingYou have the right to obtain the erasure of your personal data when one of the grounds listed in the legislation applies;
  • Treatment limitation: the right to obtain the limitation of processing if one of the situations listed in the legislation applies;
  • OppositionYou have the right to object at any time to the processing of personal data concerning you;
  • PortabilityYou have the right to receive personal data concerning you in a structured, commonly used and machine-readable format.
  • You also have the right to lodge a complaint with the competent supervisory authority (in Portugal, the National Commission for Data Protection at www.cnpd.pt)
  • In order to exercise the above rights you should contact the Controller at the following e-mail address [EMAIL]
  • Should you request us to delete some or all of your personal data, some of the services you have requested may not be provided to you and the Controller will retain only those personal data necessary to comply with its legal obligations to you.

17.          WHEN DO WE COMMUNICATE DATA TO THIRD PARTIES?

  • The Controller may make use of third parties for the provision of certain services, in particular maintenance and technical support, in which case they may have access to some of the personal data, notably the data necessary for the contracted purposes.
  • The Person Responsible for Treatment ensures that the entities that have access to the data are credible and offer high guarantees of protection, never having their data transmitted beyond what is necessary to provide the contracted service, remaining, however, responsible for the personal data made available.
  • For example, for the purpose of data centre management, [COMPANY] uses the services of [COMPANY 2].
  • The Controller may also communicate your data to the following entities:
    • Companies of the business group to which the Handler belongs and with which it has business partnerships for the creation and offering of benefits; or
    • Other partners outside your corporate group (with prior authorisation from you).
    • The Controller may also transmit data to third parties in the context of investigations, enquiries and judicial and/or administrative proceedings or of a similar nature, provided that this is duly ordered by a court order to that effect.

18.          THIRD PARTY WEBSITES.

  • The Website may contain links to other websites which may collect and process your personal data and such processing is the sole responsibility of the owners of those websites and the Controller has no responsibility or liability for their policies and/or practices.
  • An example of such third parties is Facebook, through the buttons that are present on the WEBSITE.

19.          DATA TRANSFERS OUTSIDE THE EUROPEAN UNION.

  • In case data transfers may occur to third countries that do not belong to the European Union, the Controller will comply with the legal rules, namely as regards the suitability of the destination country in relation to the protection of personal data and the requirements, which are applicable to these transfers, and personal data will not be transferred to jurisdictions that do not offer guarantees of safety and protection.

20.          THE MINORS.

  • The WEBSITE is not directed to minors under 16 years old, so we request that these minors do not provide us with personal data through the WEBSITE, application, social networks and social media or emails.

21.          SENSITIVE PERSONAL DATA.

  • The Controller appreciates that you do not send or disclose to us any sensitive personal data, i.e. information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, health data or data concerning a natural person's sex life or sexual orientation.
  • Should you still send or make such categories of personal data known to us, it will be deleted immediately.

22.          CHANGES TO THE PRIVACY POLICY.

  • The Controller reserves the right to adjust or amend this Privacy Policy at any time and to publicise such changes.

23.          OUR CONTACT DETAILS.

  • If you have any questions or concerns regarding this Privacy Policy please contact us in writing at e-mail [email protected].

24.       LAST VERSION.

13.12.2019